In-home tech help for seniors in Ottawa & Orléans — use devices confidently
Many seniors don't have a broken device. They simply have a device that's difficult to use — that's what I help with.
📧 care@bentechseniors.ca
I come to your home and help you use your devices with confidence.
Most families reach out once things start getting confusing — you don’t have to wait for that.
Here’s what families tell me every week:
“I can’t figure out how to FaceTime my grandchildren…”
“My TV has Netflix… but I don’t know how to use it.”
Hi, I’m Biniam.
I’ve spent over 10 years helping seniors understand and use everyday technology.
Former Rogers Communications technician.
Independent · Insured · Local service in Ottawa & Orléans
View all services and pricing on Services & Plans page.
CORE SERVICE
Calm, step-by-step help so you can confidently use your devices again — with support when you need it.
👉 Make calls, use apps, and watch TV more easily on your own.
Unlike group programs, every visit is focused entirely on you — your devices, your pace, your home.
⭐ WHY FAMILIES CALL ME
👉 Families call me when they want patient, in-home support that makes technology easier to understand without pressure or confusion.
👉 Your loved one stays in control throughout the visit, and family members are always welcome to join.
👉 I work slowly and explain each step so nothing feels rushed or confusing.
How In-Home Tech Support Works in Ottawa
You call or email
We book a time that works for you
I come to your home
I guide you at your pace
Payment after the visit
Tech Help for Seniors in Ottawa
📱 Phones and tablets
💻 Computers and laptops
📺 TV, Netflix, YouTube, streaming
🌐 Wi-Fi and internet
📧 Email, Zoom, FaceTime, WhatsApp
🖨 Printers and devices
🛡 Guidance on scams and safe internet use
⭐ WHAT CLIENTS SAY
⭐⭐⭐⭐⭐ Sean R.
Biniam was very helpful. He quickly found the problem with my printer and got it working again. He guided me step by step and was very polite and friendly. I would recommend his service.
⭐⭐⭐⭐⭐ Teri D.
Very patient and knowledgeable. Everything was explained clearly and simply.
⭐⭐⭐⭐⭐ Daniel A.
Clear instructions. I feel confident using my devices now.
⭐⭐⭐⭐⭐ Deb T.
very patient and thorough service for two very confused super-elderlies and one somewhat confused boomer daughter, even returning when we had a hitch. highly recommend!!!
WHAT PEOPLE ASK
Q: How is this different from tech support or repair services?
A: I don’t provide device repairs — I provide in-home guidance to help people use their devices confidently.
In many cases, devices are not broken but may be difficult to use.
No repairs, no taking over your device, and no technical jargon.
How long is a visit?
About 1 to 2 hours.
Do I need experience?
No experience is needed — I start exactly where you are.
Will you take control of my device?
No. I guide you, you stay in control.
Can my family join?
Yes. Family is always welcome.
Do I pay before the visit?
No. Payment after the visit
Q: What happens after the visit?
A: After the visit, you keep what you’ve learned and can continue using your devices at your own pace.
Do you repair or change devices or access passwords or accounts?
I provide in-home guidance only — you stay in full control of your device at all times.
Independent local service. Not affiliated with any company.
BenTech Seniors OTTAWA
Ready to book a visit? Call to schedule in-home tech help in Ottawa & Orléans. 📞 Call 613-265-0000 Email: care@bentechseniors.ca
Hours
Today | By Appointment |
BenTech Seniors OTTAWA
Copyright © 2025 BenTech Seniors OTTAWA - All Rights Reserved.
Powered by GoDaddy
This website uses cookies.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.