📍 SERVICES
I help with:
- Wi-Fi and internet help (simple explanations)
- Printer setup and printing help
- TV, Netflix, and YouTube support
- Understanding how to use your devices
⭐ WHY PEOPLE CALL ME
Many people prefer help at home instead of going to a store or calling a support line.
I take time to explain things clearly.
I work at your pace.
Calm, patient support
No pressure visits
Clear instructions
You stay in control of your devices
🧭 HOW IT WORKS
• You call or send a message
• We book a time that works for you
• I visit your home in Ottawa or Orléans
• We go through everything together
Most visits take 1–2 hours.
30 min travel included. Additional travel fee applies for longer distances (quoted before visit).
⭐ AFTER YOUR VISIT
Most people feel more comfortable using their devices after a visit.
They can:
- make phone and video calls more easily
- use apps like FaceTime, YouTube, and Netflix
- use Wi-Fi and the internet with less stress
- use their devices more comfortably in daily life
If they need help later, they can always book another visit.
📞 BOOK A VISIT
Need help with technology at home?
No payment needed before the visit.
Call 613-265-0000
Same-week appointments available in Ottawa & Orléans
🔒 TRUST
Independent, insured local service in Ottawa & Orléans.
Not affiliated with any company.
📧 care@bentechseniors.ca
🌐 https://bentechseniors.ca
⭐ WHAT CLIENTS SAY
Local tech support for seniors in Ottawa and Orléans
Patient, step-by-step help — in your home, at your pace.
👉 See our Google reviews
https://maps.app.goo.gl/g82BwgeDvMw6SbfHA
⭐ ONGOING SUPPORT
Flexible in-home support — monthly or as needed. Cancel anytime.
Call 613-265-0000 — book a home visit in Ottawa & Orléans
Same-week appointments available
❓ FREQUENTLY ASKED QUESTIONS
Q: How is this different from tech support or repair services?
A: I don’t repair devices. I provide calm, in-home guidance so you can use your devices with confidence. Most issues are not broken — they are just confusing to use.
Q: Do you repair devices or access passwords or accounts?
A: No. I only provide in-home guidance. You stay in full control of your device and accounts at all times.
Q: How long is a visit?
A: About 1–2 hours.
Q: Do I need experience?
A: No experience is needed — I start exactly where you are.
Q: Will you take control of my device?
A: No. I guide you while you stay in control.
Q: Can my family join?
A: Yes. Family members are always welcome during the visit.
Q: Do I pay before the visit?
A: No. Payment is after the visit.
