🧰 Patient In-Home Technology Support for Seniors in Ottawa & Orléans
Paid one-on-one technology support in your home.
No pressure — I explain things step by step.
Hi, I’m Biniam.
Former Rogers Communications technician with over 10 years of experience.
Now I provide in-home technology support for seniors and families with everyday devices.
Independent · Insured · Local
What I do
I come to your home and help you understand and use your devices, step by step, in simple, everyday words.
I do not repair broken devices. I can help you understand the issue and explain your options.
You remain in control of your devices, accounts, and passwords.
🔵 What I can help with
- Wi-Fi and internet help
- Computers
- Printer setup and printing
- Phones and tablets
- Email and video calls
- TV, Netflix, YouTube
I provide everyday technology help and guidance, including help setting up everyday devices. I do not provide repairs, physical installations, wiring, or specialized technical services.
See our Services & Plans page for more details about services, plans, and pricing.
📍 How It Works
You call or send a message
We arrange a convenient time
I come to your home
We go through everything together
Visits are 1–2 hours.
⭐ Why Choose BenTech?
- Same person each visit
- No sales or upgrades
- No pressure or rushing
- No store. No waiting on hold.
- Simple, everyday language — no tech talk
⭐ Not Sure What You Need?
I can talk first and see if this service is right for you.
No pressure. No obligation.
⭐ Booking
📞 613-265-0000
🕒 Ask about same-week availability
💳 Payment after the visit
🔒 Trust & Details
Independent · Insured · Ottawa & Orléans
Not affiliated with any company
⭐ WHAT CLIENTS SAY
⭐ Read our Google Reviews
https://maps.app.goo.gl/g82BwgeDvMw6SbfHA
❓ Questions People Ask
Q: What do you help with?
A: Phones, tablets, computers, Wi-Fi, printers, email, video calls, TV, streaming, and everyday technology.
Q: Do you come to my home?
A: Yes. I provide in-home technology support in Ottawa and Orléans.
Q: Do I need to know anything about technology?
A: No. I explain things step by step in simple words.
Q: Will you access my accounts or passwords?
A: No. You stay in control of your devices, passwords, and accounts.
Q: Do you provide cybersecurity services?
A: No. I provide basic online safety awareness and guidance with device settings.
Q: Do you fix devices?
A: No. I provide technology help and guidance, not device repairs.
Q: How much does it cost?
A: One-Time In-Home Visit: $129 — 1–2 hours.
Monthly Support Plan: $169/month.
Prices do not include tax.
Q: Do I pay before the visit?
A: No. Payment is after the visit.
Q: Can a family member book for someone?
A: Yes.
Q: Do you install security cameras or other specialized equipment?
A: No. I provide everyday technology help and guidance, not physical installation, wiring, or specialized technical services.